Frequently Asked Questions

The HomeHost plan is IntuitiveStay's plan designed for private rental hosts, including Airbnb superhosts and short-term rental operators. It gives you the same QR-based guest feedback system used by hotels, adapted for the private hosting context, with tools specifically built around maintaining and improving your Superhost status.

The Superhost Tracker monitors your GCS™ scores and flags your current risk status as On Track, At Risk or Critical based on the feedback patterns your guests are leaving privately. It gives you an early warning system based on your own guests real experiences, so you can course-correct before issues start showing up in your public Airbnb rating.

The Listing Health Score is an IntuitiveStay metric that evaluates how well your property is performing across the four GCS™ pillars from a guest experience perspective. It is based on your private guest feedback and gives you a benchmark for how healthy your hosting operation is, independent of your public star rating.

The HomeHost plan is tailored to the specific challenges private rental hosts face, including Superhost maintenance, Airbnb public rating tracking, review intercept counting and listing health monitoring. The core GCS™ feedback system is the same, but the dashboard, metrics and insights are adapted for a hosting rather than a hotel management context.

No. Guests scan your QR code with their phone camera and complete the feedback form instantly in their browser. No app, no account, no friction. This makes it far more likely guests will actually leave feedback compared to asking them to post a public review.

IntuitiveStay does not directly influence your Airbnb rating or Superhost status, which are determined by Airbnb based on public reviews. What it does is give you private insight into how guests are experiencing your property before they post publicly, so you can identify and fix issues that might otherwise lead to a negative review. The Superhost Tracker is based on your private IntuitiveStay data, not your live Airbnb score.

Yes. Additional properties can be added to your account for a monthly fee per property. Each listing gets its own QR code, feedback data and dashboard so you can monitor each one independently.

The Review Intercept Counter tracks how many times IntuitiveStay has prompted a high-scoring guest to share their experience publicly on platforms like Google or Airbnb. It gives you a sense of how many positive reviews your hosting operation has actively encouraged through the platform.