What You Will Learn
Build a solid foundation in emotional intelligence theory, science, and practical application. This free programme introduces the core EQ framework, including the five key components of emotional intelligence, the history behind EQ research, and how emotional triggers shape your responses. You will explore self-awareness, self-regulation, empathy, active listening, and social skills as interconnected competencies, and learn to navigate conflict with social intelligence. By the end, you will create a personal EQ action plan and develop the mindset for ongoing emotional growth. This is the recommended starting point for the full emotional intelligence learning pathway.