Contact Us
You're Not Raising a Ticket. You're Talking to the Person Who Built This.
Most software companies make you wait three days for a reply from someone reading from a script. That's not how we operate.
When you contact IntuitiveStay™, you're not going into a queue. You're not being triaged by a support team that's never stood on a restaurant floor at 8 PM when things go wrong. You're getting a direct line to Benjamin Smith (Founder Package holders get priority access and support), the founder, the builder, and a hospitality professional who lived the exact problem this platform solves.
Whether you're a single-site owner trying to understand if this is right for you, or you're already using the platform and want to talk strategy, the door is open.
Why Does This Matter?
The big platforms don't let you do this. ReviewPro won't. Revinate won't. You'll get a sales rep, then an onboarding rep, then a support rep, and somewhere along the way, whoever actually cares gets lost.
We built IntuitiveStay™ for independent hospitality, and we run it the same way: with real people, real conversations, and no layers of corporate padding between you and the answer you need.
What Can You Reach Out About?
You want to understand if IntuitiveStay™ is the right fit for your property
You have a question about pricing, plans, or the Solidarity Shield
You're already a member and want to get more out of the platform
You have feedback, an idea, or something you'd like to see built
You just want to talk to someone who genuinely gets it
Response Commitment
We aim to respond to every message within 1 business day. During peak times it may be slightly longer, but you will always get a personal reply.