A PRICING REBELLION
Guest Feedback Software Pricing
Most software wins by taking more from you as you grow. We win by giving it back. No contracts, no demos, no commissions and as our community grows, your bill actually shrinks.
"I built the Solidarity Shield because I'm tired of seeing independent owners penalised for their growth and the big-chain greed that comes with it"
Benjamin Smith, Founder
No contracts
No demo calls
Cancel anytime
Price drops over time
No VAT charged
THE SOLIDARITY SHIELD
The price can only
go down. Never up.
Most pricing models are designed to extract more as your business grows. Ours is designed to reward the growth of the whole community.
The Trigger: Price drops are triggered automatically when the total number of active, paying properties in the IntuitiveStay™ community hits a specific milestones.
The Application: Once a milestone is hit, the lower rate is applied to all members, Founders, Hosts, and Partners, starting from your next billing cycle. You don't have to ask for it.
Zero hidden fees: No setup fees, zero hidden commissions, and no "Success Tax". We don't care how many rooms you have.
INTRODUCING THE HOMEHOST
Protect your Airbnb rating before guests leave a review
IntuitiveStay HomeHost catches honest Airbnb guest feedback in the 24-hour window between checkout and the Airbnb review email so you can act before your Airbnb rating goes public.
How it works
Airbnb guest scans your QR code
They rate their stay privately across 4 key pillars
You get an instant red alert if scores are low
You reach out, resolve the issue and protect your Superhost status
Track your private A.W.R.E. score against Airbnb's 5-star scale in real time. See exactly where guests are scoring you lower. Accuracy, Welcome, Responsiveness or Experience before it affects your public rating.
Start your 30-day free trial today and begin protecting your reviews.
PRICING
Guest feedback software pricing starting free
No lock-in. No demo call required.
Guest feedback software pricing built for independent hospitality, start free, upgrade when your business wants more.
STARTER
FREE
forever, no expiry
See what your guests really think, at no cost.
Best for: independent venues testing the waters with no obligations.
No card required
Private guest feedback via QR
Most used words from guest feedback in tag cloud
Which team members guests credit each visit
30 days of data, 1 property
SERVICE SIGNATURE
Up to 3 team members
Score profile, name-drop tracking, portable career record
TEAM INTELLIGENCE
Not Included
HOST
£34.99
per month
Track performance, catch problems early and build your team's reputation.
Best for: independent B&Bs, guesthouses and small hotels
30-day free trial
Everything in Starter
Live score with performance trend
Score breakdown across 4 areas of guest experience
Instant Red Alert when a guest scores low
Top team members ranked by guest mentions
12 months of data
OTA guests invited to rebook direct
Save between 15-25% commission on every direct rebooking
SERVICE SIGNATURE
Unlimited team members
Score profile, name-drop tracking, portable career record
TEAM INTELLIGENCE
PARTNER
£79.99
per month
AI insights, reputation management and tools to win back OTA guests.
Best for: growing indpendents focused on reputation and direct bookings
14-day free trial
Everything in Host
Unlimited data history
TripAdvisor, Google, Booking and Expedia tracked alongside your private score
OTA guests invited to rebook direct
Save between 15-25% commission on every direct rebooking
City ranking against local competitors
SERVICE SIGNATURE
Unlimited team members
Everything in Host, plus manager commendations
TEAM INTELLIGENCE
Anonymous monthly staff surveys
Identifies staff at risk of leaving
AI summary of team health each month
Cause breakdown and PDF report
FOUNDER
£189.99
per month
The full platform across up to 5 properties with direct founder support
Best for: multi-site operators and small hospitality groups
Additional properties from £25/mo
Everything in Partner
Up to 5 properties included
Multi-property overview dashboard
City ranking across all your properties
Best and worst service periods identified
Low score alert analytics
Priority support direct with founder
OTA guests invited to rebook direct
Save between 15-25% commission on every direct rebooking
SERVICE SIGNATURE
Unlimited team members
Everything included as standard
TEAM INTELLIGENCE
Anonymous monthly staff surveys across all properties
Identifies staff risk of leaving
AI summary of team health each month
Cause breakdown and PDF report
✓ Self-serve · under 5 min | ✓ Cancel anytime · no lock-in | ✓ All prices published · no sales call
PROPERTY ADD-ON
Want to add an
extra property?
Running more than one property but not ready for the Founder plan?
Add extra properties to any Host or Partner plan for £25 a month each.
Add Any Property, Any Time
£25
per property / month
No setup fees, no long-term contracts. Add or remove properties at any time and the change takes effect on your next billing cycle.
Available to all plan subscribers
Billed monthly, added to your current subscription
No setup fees or long-term contracts
Cancelling your base plan cancels all add-ons
OUR COMMITMENT
The No-BS
Disclaimer.
Everything you need to know about how billing works before you ever enter a card.
OUR PROMISE
No teaser rates. No hidden tiers.
I built IntuitiveStay™ to be different. The price you see is the price you pay. No price spikes after six months, no complex tiers that shift when you're not looking.
FLEXIBILITY
Upgrade, downgrade, cancel anytime.
Upgrades are processed immediately (pro-rated for the remainder of the month). Downgrades take effect at the start of your next billing cycle. No penalties, ever.
TRANSPARENCY
Zero setup fees. Zero commissions.
No "Success Tax", we don't care how many rooms you have. Billing is monthly with a 30-day cancellation notice. Price drops are applied automatically to your next billing cycle.
SECURITY
Your payment data is never stored here.
All payments are processed through Stripe, fully PCI-DSS Level 1 compliant. Your data is encrypted and handled according to the strictest UK and EU data protection standards (GDPR).
OF COURSE YOU HAVE QUESTIONS
IntuitiveStay Pricing Frequently Asked Questions
Straight answers to the questions every property owner asks before signing up.
01.
How do the free trials work for each tier?
We want you to see the full potential of the Guest Connection Score® in action before you commit a single penny.
-
Host Tier: 30-day free trial. See a full cycle of guest feedback and staff performance.
-
Partner Tier: 14-day free trial. A focused window to verify your data across all sites and see why the Partner package is worth the upgrade.
-
Founder Tier: No free trial for the Founder tier. The Founder tier adds multi-property management and a full year of data history, you'll know by your trial data if it's right for you.
-
HomeHost Tier: 30-day free trial for the HomeHost tier. The HomeHost tier has been designed specifically for Airbnb hosts and the free trial has been enabled to allow you to see how it works and whether it will help you.
02.
Does the price really drop? How does that work?
Yes. This is the Solidarity Shield. Most pricing models are designed to extract more as your business grows. Ours is designed to reward the growth of the whole community. Prices drop for every member when the community reaches each milestone: the first drop comes at 250 properties, with further drops at 500 and 1,000.
-
The Trigger: Price drops are triggered automatically when the total number of active, paying properties in the community hits a specific milestone (e.g. 500 or 1,000 properties).
-
The Application: Once a milestone is hit, the lower rate is applied to all members starting from your next billing cycle. You don't have to ask for it, it's part of our pact.
03.
Are your prices inclusive of VAT?
All prices shown are the prices you pay. No VAT is charged. IntuitiveStay Ltd is not VAT registered.
04.
Is there a long-term contract or lock-in?
No. We believe in earning your business every single month.
-
All subscriptions are on a rolling monthly basis.
-
If you wish to cancel, you can do so at any time. However, please note we don't offer partial refunds for unused time, so please cancel before your renewal date.
05.
Can I pay annually for a better deal?
We are a new company (est. April 2026) and we want members to stay because IntuitiveStay is transforming their business, not because a contract traps them.
While we may introduce annual options as we become more established, our current priority is ensuring you are 100% happy with the connection and protection we provide. If we don't deliver value this month, we don't deserve your money next month.
06.
What happens if I want to upgrade or move tiers?
You can move between the Host, Partner and Founder tiers at any time.
-
Upgrades are processed immediately (pro-rated for the remainder of the month).
-
Downgrades take effect at the start of your next billing cycle.
07.
How secure is my payment information?
We do not store your credit card details on our servers. All payments are processed through Stripe, a global leader in payment security that is fully PCI-DSS Level 1 compliant. Your data is encrypted and handled according to the strictest UK and EU data protection standards (GDPR).
08.
Do I need a credit card to start?
No. The starter plan is free forever with no card required. Paid plans include a free trial before any charge is made and you are sent a reminder before the first payment is taken allowing you to not accidentally forget to cancel if you find IntuitiveStay is not for you.