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Emotional Intelligence
in Hospitality Insights & Articles
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Independent Hotels Outrate The Chains
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When Did Hospitality Staff Stop Being Considered the Most Important Part of the Business?
The UK hospitality sector has a 52% staff turnover rate. This is not a staffing crisis. It is the bill arriving for thirty years of treating people as a cost.
HOSPITALITY INDUSTRY
Benjamin Smith
Jun 1
15 min read
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